Internet & Online Safety ยท Italy
Online safety & content laws in Italy (2026)
Italy shaded by its internet & online safety status
Online safety rules in Italy: comprehensive law.
FrameworkEU Digital Services Act (Regulation (EU) 2022/2065) in force since 17 Feb 2024, implemented nationally by Decree-Law No. 123/2023 (converted into Law No. 159/2023, the 'Caivano Decree') designating AGCOM as Italy's Digital Services Coordinator; complemented by AGCOM Resolution No. 96/25/CONS on age verification and Law No. 93/2023 (Piracy Shield) on live-content blocking.
Italy regulates online content and safety through the directly applicable EU Digital Services Act, with AGCOM designated as the national Digital Services Coordinator and empowered to receive complaints, appoint trusted flaggers and impose DSA fines (up to 6% of global turnover). On top of the DSA, Italy has layered national rules โ including a mandatory double-blind age-verification regime for adult/age-restricted platforms (fully applicable from 12 November 2025) and the AGCOM-run 'Piracy Shield' live-blocking system. The EU Terrorist Content Online Regulation (2021/784) also applies directly.
The Digital Services Act in Italy
In Italy, online platforms and intermediaries are governed by the EU Digital Services Act (DSA), a directly-applicable regulation covering illegal content, transparency and user protection.
- Framework
- the EU Digital Services Act (Regulation (EU) 2022/2065)
- Approach
- notice-and-action on illegal content, transparency reporting, clear terms, and protection of minors
- Applies to
- online intermediaries, hosting services and platforms offering services to users in Italy, wherever established
- Very large platforms
- platforms and search engines with 45M+ EU users face extra systemic-risk audits, overseen by the European Commission
- Maximum fine
- up to 6% of global annual turnover
- Oversight
- the national Digital Services Coordinator, plus the European Commission for very large platforms
The DSA is an EU regulation applied directly in Italy; the national Digital Services Coordinator handles day-to-day supervision.
The Digital Services Act in Italy: FAQ
Yes. As an EU member, Italy is covered by the EU Digital Services Act (Regulation (EU) 2022/2065), which applies directly.
Notice-and-action mechanisms for illegal content, transparency reporting, clear terms of service, and measures to protect minors.
The national Digital Services Coordinator, with the European Commission supervising very large online platforms and search engines.
Up to 6% of a provider's global annual turnover for serious breaches.
Key points
Article 15 of Decree-Law 123/2023 (converted by Law 159/2023) designates AGCOM as Italy's Digital Services Coordinator under Regulation (EU) 2022/2065; a dedicated DSC office was set up within AGCOM and the Italian Competition Authority (AGCM) and Garante Privacy are the cooperating competent authorities. AGCOM has adopted a complaints-handling regulation under Article 53 DSA and appointed Italy's first trusted flagger in January 2025.
AGCOM Resolution No. 96/25/CONS, implementing Article 13-bis of Decree-Law 123/2023, requires sites and video-sharing platforms serving adult/restricted content accessible from Italy to run a certified 'double-blind' two-step age-verification system (identity provider never sees the destination; the platform only receives an anonymous proof-of-age token). Obligations apply from 12 November 2025, with fines from โฌ10,000 up to โฌ250,000; AGCOM published a list of 48 covered platforms on 31 October 2025 and has stated the rules apply extraterritorially.
Under Law No. 93/2023, AGCOM operates the 'Piracy Shield' platform (live since February 2024) which lets rights-holders flag infringing live streams and compels ISPs, DNS resolvers and VPN providers to block the identified domains/IPs within 30 minutes. By mid-2026 over 122,000 domains/IPs had been blacklisted; in early 2026 AGCOM imposed a record โฌ14.2 million fine on Cloudflare for failing to block via its 1.1.1.1 resolver (currently under appeal).
Platform liability is governed by the DSA's tiered duties (hosting providers, online platforms, VLOPs) with conditional liability exemptions (Articles 4-6 DSA, replacing the e-Commerce Directive safe harbours). Italy has confirmed the maximum DSA sanctions (6% of global turnover for substantive breaches, 1% for information failures, 5% periodic penalty payments) via Decree-Law 123/2023.
EU Regulation 2021/784 (TCO) applies directly since 7 June 2022 โ hosting service providers must remove flagged terrorist content within one hour of a competent authority's removal order, under threat of fines up to 4% of global turnover. The Commission opened infringement action against Italy (among 22 Member States) in 2023 for incomplete designation/notification of the national competent authority under the TCO.
In parallel with its national regime, Italy is participating in the European Commission's EU age-verification mini-wallet / app, to be rolled out via national digital-identity wallets by end-2026 using zero-knowledge proofs so that platforms only receive a yes/no on whether a user is above the required age.
Timeline - major decisions & events
Italy's communications regulator imposed a โฌ14,247,698 fine on Cloudflare for failing to comply with content-blocking orders issued under the Piracy Shield system, signaling enforcement reaching beyond access ISPs to CDN/DNS providers.
Advanced Television โFollowing AGCOM's 31 October 2025 list of 48 platforms, adult-content sites must verify users are 18+ using a 'double-anonymity' system, regardless of where the provider is established; non-compliance risks fines up to โฌ250,000 and blocking.
EPRA โAGCOM broadened the anti-piracy blocking regime beyond live sport to cover films, TV series premieres and music, making Piracy Shield Italy's general real-time copyright-blocking tool.
ComplianceHub โImplementing the Caivano Decree, AGCOM approved binding rules requiring adult-content providers to deploy certified age-assurance systems based on identification plus per-session authentication.
Council of Europe (IRIS/EAO) โItaly's data protection authority closed its ChatGPT probe, fining OpenAI โฌ15 million for processing training data without a legal basis, transparency failures, an unreported breach and lack of age verification, and ordered a six-month public information campaign.
Garante per la protezione dei dati personali โAs Italy's Digital Services Coordinator, AGCOM adopted procedural rules for certifying out-of-court dispute settlement bodies and granting 'trusted flagger' status under Articles 21-22 of the EU Digital Services Act.
European Commission โThe DSA took full effect across the EU with AGCOM acting as Italy's Digital Services Coordinator, overseeing illegal-content removal, complaint mechanisms and platform accountability for services operating in Italy.
Bird & Bird (DSA Tracker) โAGCOM launched the automated Piracy Shield platform enabling rights-holder reports to trigger blocking of FQDNs and IP addresses within 30 minutes, initially targeting illegal live sports streaming.
AGCOM โConverted into Law 159/2023, the decree banned minors' access to pornographic content, mandated age verification, and designated AGCOM as Italy's Digital Services Coordinator under the DSA.
Digital Policy Alert โParliament passed the law providing the legal basis for real-time blocking of pirated live broadcasts, empowering AGCOM to order rapid takedowns and creating the framework later operationalised as Piracy Shield.
CCIA โThe Italian data protection authority issued an emergency order halting OpenAI's processing of Italian users' data over lack of legal basis, transparency and age controls, the first such action against a generative-AI service in the EU; access was restored on 28 April 2023.
Garante per la protezione dei dati personali โItaly's landmark cyberbullying law lets minors aged 14+ (or their parents) demand removal/blocking of harmful online content within 48 hours, with recourse to the Garante, and mandates school prevention programs.
Council of Europe โAGCOM gained administrative power to order ISPs to remove or block access to copyright-infringing sites via a notice-and-takedown procedure; the regulation entered into force on 1 April 2014.
WIPO Lex โItaly's foundational internet-intermediary law transposed Directive 2000/31/EC, establishing the liability regime and safe harbours for mere-conduit, caching and hosting providers that still underpins content-moderation obligations.
WIPO Lex โItaly - other topics
Internet & Online Safety in other countries
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