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Internet & Online Safety · Austria

Online safety in Austria: the EU Digital Services Act (2026)

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Austria shaded by its internet & online safety status

Online safety rules in Austria: comprehensive law.

FrameworkEU Digital Services Act (Regulation (EU) 2022/2065), applied in Austria via the Digital Services Coordinator Act (Koordinator-für-digitale-Dienste-Gesetz, KDD-G) enacted through the DSA-Begleitgesetz; supervised by KommAustria (Austrian Communications Authority) with RTR-GmbH as the out-of-court dispute-resolution body. Content-related criminal offences and civil remedies are set out in the Hass-im-Netz-Bekämpfungs-Gesetz (HiNBG, in force since 1 Jan 2021).

Austria applies the fully harmonised EU DSA as its comprehensive online-platform and content-moderation regime, with the national KDD-G (in force 17 February 2024) designating KommAustria as the Digital Services Coordinator and providing enforcement, penalties, trusted-flagger certification, and dispute-resolution machinery. Austria's earlier national Communication Platforms Act (KoPl-G) was struck down by the CJEU in C-376/22 (9 Nov 2023) as incompatible with the E-Commerce Directive's country-of-origin principle and was repealed on 17 February 2024. A dedicated age-verification/minimum-age-for-social-media bill (minimum age 14) was announced for a June 2026 draft but is not yet in force.

The Digital Services Act in Austria

In Austria, online platforms and intermediaries are governed by the EU Digital Services Act (DSA), a directly-applicable regulation covering illegal content, transparency and user protection.

Framework
the EU Digital Services Act (Regulation (EU) 2022/2065)
Approach
notice-and-action on illegal content, transparency reporting, clear terms, and protection of minors
Applies to
online intermediaries, hosting services and platforms offering services to users in Austria, wherever established
Very large platforms
platforms and search engines with 45M+ EU users face extra systemic-risk audits, overseen by the European Commission
Maximum fine
up to 6% of global annual turnover
Oversight
the national Digital Services Coordinator, plus the European Commission for very large platforms

The DSA is an EU regulation applied directly in Austria; the national Digital Services Coordinator handles day-to-day supervision.

The Digital Services Act in Austria: FAQ

Does the Digital Services Act apply in Austria?

Yes. As an EU member, Austria is covered by the EU Digital Services Act (Regulation (EU) 2022/2065), which applies directly.

What does the DSA require of platforms in Austria?

Notice-and-action mechanisms for illegal content, transparency reporting, clear terms of service, and measures to protect minors.

Who enforces the DSA in Austria?

The national Digital Services Coordinator, with the European Commission supervising very large online platforms and search engines.

What are the penalties under the DSA in Austria?

Up to 6% of a provider's global annual turnover for serious breaches.

Key points

Governing law and coordinator

The EU DSA applies directly; Austria's Koordinator-für-digitale-Dienste-Gesetz (KDD-G) came into force on 17 February 2024, designating KommAustria (within RTR-GmbH) as national Digital Services Coordinator with supervisory and enforcement powers over intermediary services established in Austria.

Repeal of the KoPl-G after CJEU ruling

Austria's 2021 Kommunikationsplattformen-Gesetz (KoPl-G), which imposed NetzDG-style notice-and-takedown and reporting duties with fines up to €10m, was found incompatible with the E-Commerce Directive's country-of-origin rule by the CJEU (Case C-376/22, 9 Nov 2023) and was repealed effective 17 February 2024 when the DSA regime took over.

Complaints and out-of-court dispute resolution

Under Art. 53 DSA users may complain to KommAustria; RTR-GmbH (Media Department) was certified in October 2024 as an out-of-court dispute-resolution body under Art. 21 DSA. In the first year of operation KommAustria received 34 DSA complaints and RTR handled 112 dispute-resolution applications.

Platform liability and penalties

Intermediary liability follows the harmonised DSA safe-harbour and due-diligence regime (Arts 4-6, 14 et seq.); VLOPs/VLOSEs are supervised directly by the European Commission, while KommAustria enforces against Austrian-established platforms with DSA penalties of up to 6% of worldwide annual turnover.

Criminal law on online hate and cyberbullying

The Hass-im-Netz-Bekämpfungs-Gesetz (HiNBG), in force since 1 January 2021, tightened Criminal Code §§107c (cyberbullying, now punishable after a single act) and §283 (incitement), and simplified civil remedies against online abuse; it operates alongside the DSA regime.

Age verification / minimum age for social media

Austria has no in-force statutory minimum age or bespoke age-assurance mandate for social media beyond DSA Art. 28 (protection of minors) and GDPR Art. 8. The federal government has announced a draft bill for a minimum age of 14 with mandatory age verification, targeted for June 2026 — currently proposed only.

Timeline - major decisions & events

Oct 24, 2024decisionofficial
RTR certified as DSA out-of-court dispute settlement body

KommAustria certified RTR (the regulatory authority's operating arm) as a dispute settlement body under Article 21 DSA, giving Austrian users a route to challenge platform content-moderation decisions. It marked the operational rollout of Austria's DSA complaint and redress system.

RTR / KommAustria
Feb 17, 2024lawofficial
DSA Coordinator Act (KDD-G) enters into force; KoPl-G repealed

The Koordinator-für-digitale-Dienste-Gesetz took effect, designating KommAustria as Austria's Digital Services Coordinator under Art. 49/55 DSA and simultaneously repealing the national Communication Platforms Act (KoPl-G). EU-wide DSA obligations also became fully applicable from this date.

RTR / KommAustria
Dec 30, 2023lawofficial
DSA-Begleitgesetz published in Federal Law Gazette

Austria's DSA accompanying legislation (BGBl. I Nr. 182/2023) was promulgated, enacting the KDD-G and amending the KommAustria Act, the E-Commerce Act and the Telecommunications Act to align national law with the EU Digital Services Act.

RIS (Federal Law Gazette)
Nov 9, 2023decisionofficial
CJEU rules Austria's KoPl-G contrary to EU law (C-376/22)

In Google Ireland, Meta and TikTok v. KommAustria, the Court of Justice held that Austria could not impose general, abstract obligations on platforms established in other Member States, as this breached the country-of-origin principle of the E-Commerce Directive. The ruling fatally undermined the national KoPl-G.

Court of Justice of the EU
Oct 19, 2022lawofficial
EU Digital Services Act adopted (Regulation 2022/2065)

The EU adopted the DSA, the directly-applicable regulation that became the backbone of Austria's online content and safety framework, setting due-diligence, notice-and-action, transparency and risk-mitigation duties for intermediaries and very large platforms.

EUR-Lex (EU)
Jan 1, 2021lawofficial
Communication Platforms Act (KoPl-G) enters into force

Austria's national anti-hate-speech law required large for-profit platforms (over 100,000 Austrian users or EUR 500,000 turnover) to provide reporting tools and remove manifestly illegal content within 24 hours, enforced by KommAustria with fines up to EUR 10 million. It was modelled on Germany's NetzDG.

RIS (Federal Law Gazette)
Dec 1, 2020lawofficial
AVMSD transposition extends oversight to video-sharing platforms

Amendments to Austria's Audiovisual Media Services Act and KommAustria Act transposed the revised EU AVMS Directive, for the first time placing video-sharing platforms (e.g. YouTube, TikTok) under KommAustria supervision for minor protection and bans on hate-inciting and dignity-violating content.

RTR / KommAustria
Jan 1, 2002lawofficial
E-Commerce Act (ECG) enters into force

Austria's E-Commerce-Gesetz implemented EU Directive 2000/31/EC, establishing the foundational intermediary-liability and notice-and-takedown regime: host, access, caching and link providers are shielded from liability provided they act expeditiously to remove illegal content once aware of it.

RIS (Federal Law Gazette)

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