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Tech

Why is the software we depend on most the worst to use?

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Opportunity

Tax portals, hospital systems, government forms. The software with the highest stakes and the widest reach is often the most painful to touch. The incentives that produce good consumer apps barely reach public-interest software.

Why it matters

Raising the floor of essential software would help more people than another consumer app.

How I score the opportunity

The Opportunity Score is my own read, not a measurement: how much it hurts, how often it bites, and how little exists to solve it today. Higher means I think it is more worth building.

Severity7/10

How much pain it causes when it shows up.

Frequency7/10

How often people actually run into it.

Whitespace6/10

How little good tooling exists for it today.

More problems worth solving